Pontos sz\u00e1ll\u00edt\u00e1si adatok megad\u00e1sa<\/li>\n<\/ol>\n\n\n\nA v\u00e1s\u00e1rl\u00f3 felel\u0151ss\u00e9ge, hogy a rendel\u00e9s sor\u00e1n pontos \u00e9s teljes sz\u00e1ll\u00edt\u00e1si adatokat adjon meg.<\/p>\n\n\n\n
K\u00e9rj\u00fck, k\u00fcl\u00f6n\u00f6sen ellen\u0151rizd:<\/p>\n\n\n\n
teljes n\u00e9v;<\/p>\n\n\n\n
utca, h\u00e1zsz\u00e1m, emelet, ajt\u00f3;<\/p>\n\n\n\n
ir\u00e1ny\u00edt\u00f3sz\u00e1m;<\/p>\n\n\n\n
v\u00e1ros;<\/p>\n\n\n\n
orsz\u00e1g;<\/p>\n\n\n\n
telefonsz\u00e1m;<\/p>\n\n\n\n
e-mail-c\u00edm.<\/p>\n\n\n\n
Hib\u00e1s vagy hi\u00e1nyos c\u00edm eset\u00e9n a csomag k\u00e9shet, visszak\u00fcld\u00e9sre ker\u00fclhet, vagy a k\u00e9zbes\u00edt\u00e9s sikertelen lehet. Ilyen esetben tov\u00e1bbi sz\u00e1ll\u00edt\u00e1si vagy kezel\u00e9si k\u00f6lts\u00e9g mer\u00fclhet fel.<\/p>\n\n\n\n
Ha a rendel\u00e9s lead\u00e1sa ut\u00e1n hib\u00e1t \u00e9szlelsz a sz\u00e1ll\u00edt\u00e1si adatokban, azonnal keresd az \u00fcgyf\u00e9lszolg\u00e1latot.<\/p>\n\n\n\n
A c\u00edm m\u00f3dos\u00edt\u00e1sa csak akkor lehets\u00e9ges, ha a csomag m\u00e9g nem ker\u00fclt \u00e1tad\u00e1sra a fut\u00e1rszolg\u00e1lat r\u00e9sz\u00e9re.<\/p>\n\n\n\n
\n- Sikertelen k\u00e9zbes\u00edt\u00e9s<\/li>\n<\/ol>\n\n\n\n
Sikertelen k\u00e9zbes\u00edt\u00e9s el\u0151fordulhat, ha:<\/p>\n\n\n\n
a megadott c\u00edm hib\u00e1s vagy hi\u00e1nyos;<\/p>\n\n\n\n
a c\u00edmzett nem el\u00e9rhet\u0151;<\/p>\n\n\n\n
a telefonsz\u00e1m hib\u00e1s;<\/p>\n\n\n\n
a csomagot nem veszik \u00e1t;<\/p>\n\n\n\n
a fut\u00e1r nem tud bel\u00e9pni az \u00e9p\u00fcletbe vagy ter\u00fcletre;<\/p>\n\n\n\n
a k\u00e9zbes\u00edt\u00e9s az adott c\u00edmen nem teljes\u00edthet\u0151;<\/p>\n\n\n\n
a v\u00e1s\u00e1rl\u00f3 nem reag\u00e1l a k\u00e9zbes\u00edt\u00e9si \u00e9rtes\u00edt\u00e9sekre.<\/p>\n\n\n\n
Sikertelen k\u00e9zbes\u00edt\u00e9s eset\u00e9n a fut\u00e1rszolg\u00e1lat \u00fajrak\u00e9zbes\u00edt\u00e9st vagy \u00e1tv\u00e9teli lehet\u0151s\u00e9get aj\u00e1nlhat fel a saj\u00e1t szab\u00e1lyai szerint.<\/p>\n\n\n\n
Ha a csomag visszak\u00fcld\u00e9sre ker\u00fcl, az \u00fcgyf\u00e9lszolg\u00e1lat egyedi vizsg\u00e1lat alapj\u00e1n t\u00e1j\u00e9koztat a tov\u00e1bbi lehet\u0151s\u00e9gekr\u0151l. Ism\u00e9telt kisz\u00e1ll\u00edt\u00e1s eset\u00e9n tov\u00e1bbi d\u00edj mer\u00fclhet fel.<\/p>\n\n\n\n
\n- \u00c1t nem vett csomag<\/li>\n<\/ol>\n\n\n\n
Ha a v\u00e1s\u00e1rl\u00f3 nem veszi \u00e1t a csomagot, \u00e9s az visszaker\u00fcl a felad\u00f3hoz, a vapsolohu jogosult az \u00fcgyet egyedileg elb\u00edr\u00e1lni.<\/p>\n\n\n\n
\u00c1t nem vett csomag eset\u00e9n az al\u00e1bbi k\u00f6lts\u00e9gek mer\u00fclhetnek fel:<\/p>\n\n\n\n
az eredeti sz\u00e1ll\u00edt\u00e1si d\u00edj;<\/p>\n\n\n\n
a visszasz\u00e1ll\u00edt\u00e1si d\u00edj;<\/p>\n\n\n\n
az \u00fajrak\u00fcld\u00e9si d\u00edj;<\/p>\n\n\n\n
a kezel\u00e9si k\u00f6lts\u00e9g;<\/p>\n\n\n\n
a fizet\u00e9si szolg\u00e1ltat\u00f3hoz kapcsol\u00f3d\u00f3 d\u00edj, ha alkalmazand\u00f3.<\/p>\n\n\n\n
Az \u00e1t nem vett csomag nem min\u0151s\u00fcl automatikus el\u00e1ll\u00e1snak. Ha el\u00e1ll\u00e1si k\u00e9relmet szeretn\u00e9l beny\u00fajtani, azt k\u00fcl\u00f6n, egy\u00e9rtelm\u0171 nyilatkozattal kell jelezni az \u00fcgyf\u00e9lszolg\u00e1lat fel\u00e9.<\/p>\n\n\n\n
\n- S\u00e9r\u00fclt csomag \u00e1tv\u00e9tele<\/li>\n<\/ol>\n\n\n\n
K\u00e9rj\u00fck, a csomag \u00e1tv\u00e9telekor ellen\u0151rizd a k\u00fcls\u0151 csomagol\u00e1s \u00e1llapot\u00e1t.<\/p>\n\n\n\n
Ha a csomag s\u00e9r\u00fcltnek, bontottnak, nyomottnak, hi\u00e1nyosnak vagy gyan\u00fasnak t\u0171nik, javasoljuk, hogy:<\/p>\n\n\n\n
jelezd a s\u00e9r\u00fcl\u00e9st a fut\u00e1rnak;<\/p>\n\n\n\n
solicita el acta, si est\u00e1 disponible;<\/p>\n\n\n\n
haz una foto del embalaje exterior;<\/p>\n\n\n\n
haz una foto del contenido interior;<\/p>\n\n\n\n
guarda el embalaje;<\/p>\n\n\n\n
a lehet\u0151 leghamarabb l\u00e9pj kapcsolatba az \u00fcgyf\u00e9lszolg\u00e1lattal.<\/p>\n\n\n\n
S\u00e9r\u00fclt csomag eset\u00e9n a gyors \u00fcgyint\u00e9z\u00e9shez sz\u00fcks\u00e9g lehet fot\u00f3ra, vide\u00f3ra, csomagazonos\u00edt\u00f3ra \u00e9s rendel\u00e9si azonos\u00edt\u00f3ra.<\/p>\n\n\n\n
\n- Hi\u00e1nyz\u00f3 vagy t\u00e9ves term\u00e9k a csomagban<\/li>\n<\/ol>\n\n\n\n
Si falta alg\u00fan producto en el paquete o no has recibido lo que pediste, te rogamos que te pongas en contacto con el servicio de atenci\u00f3n al cliente lo antes posible tras la recepci\u00f3n del pedido.<\/p>\n\n\n\n
Para la prueba, podemos solicitar:<\/p>\n\n\n\n
a rendel\u00e9si azonos\u00edt\u00f3t;<\/p>\n\n\n\n
a csomagazonos\u00edt\u00f3t;<\/p>\n\n\n\n
a k\u00fcls\u0151 csomagol\u00e1s fot\u00f3j\u00e1t;<\/p>\n\n\n\n
a csomag teljes tartalm\u00e1nak fot\u00f3j\u00e1t;<\/p>\n\n\n\n
a kapott term\u00e9kek fot\u00f3j\u00e1t;<\/p>\n\n\n\n
a probl\u00e9ma r\u00f6vid le\u00edr\u00e1s\u00e1t.<\/p>\n\n\n\n
En los casos en que se apruebe, Vapsolohu puede reponer el producto que falta, ofrecer un cambio, conceder un abono o tramitar un reembolso.<\/p>\n\n\n\n
\n- R\u00e9szsz\u00e1ll\u00edt\u00e1s<\/li>\n<\/ol>\n\n\n\n
Bizonyos esetekben egy rendel\u00e9s t\u00f6bb csomagban vagy t\u00f6bb r\u00e9szletben is teljes\u00fclhet.<\/p>\n\n\n\n
R\u00e9szsz\u00e1ll\u00edt\u00e1s el\u0151fordulhat p\u00e9ld\u00e1ul:<\/p>\n\n\n\n
t\u00f6bb term\u00e9kb\u0151l \u00e1ll\u00f3 rendel\u00e9s eset\u00e9n;<\/p>\n\n\n\n
k\u00e9szletmegoszt\u00e1s miatt;<\/p>\n\n\n\n
nagyobb mennyis\u00e9g\u0171 rendel\u00e9sn\u00e9l;<\/p>\n\n\n\n
nagykereskedelmi egyeztet\u00e9s eset\u00e9n;<\/p>\n\n\n\n
logisztikai optimaliz\u00e1l\u00e1s miatt.<\/p>\n\n\n\n
Ha egy rendel\u00e9s t\u00f6bb csomagban ker\u00fcl felad\u00e1sra, t\u00f6bb csomagk\u00f6vet\u00e9si sz\u00e1m is tartozhat hozz\u00e1.<\/p>\n\n\n\n
\n- \u00dcnnepnapok, h\u00e9tv\u00e9g\u00e9k \u00e9s rendk\u00edv\u00fcli k\u00e9s\u00e9sek<\/li>\n<\/ol>\n\n\n\n
A rendel\u00e9sfeldolgoz\u00e1s \u00e9s k\u00e9zbes\u00edt\u00e9s k\u00e9shet:<\/p>\n\n\n\n
h\u00e9tv\u00e9g\u00e9n;<\/p>\n\n\n\n
magyarorsz\u00e1gi vagy m\u00e1s eur\u00f3pai \u00fcnnepnapokon;<\/p>\n\n\n\n
kiemelt v\u00e1s\u00e1rl\u00e1si id\u0151szakokban;<\/p>\n\n\n\n
logisztikai torl\u00f3d\u00e1s eset\u00e9n;<\/p>\n\n\n\n
tart\u00f3s h\u0151s\u00e9g vagy sz\u00e9ls\u0151s\u00e9ges id\u0151j\u00e1r\u00e1s miatt;<\/p>\n\n\n\n
vihar, h\u00f3, \u00e1rv\u00edz vagy k\u00f6zleked\u00e9si akad\u00e1ly miatt;<\/p>\n\n\n\n
fut\u00e1rszolg\u00e1lati kapacit\u00e1shi\u00e1ny miatt;<\/p>\n\n\n\n
hat\u00f3s\u00e1gi vagy megfelel\u0151s\u00e9gi ellen\u0151rz\u00e9s miatt;<\/p>\n\n\n\n
fizet\u00e9si szolg\u00e1ltat\u00f3i k\u00e9sedelem miatt;<\/p>\n\n\n\n
rendk\u00edv\u00fcli technikai probl\u00e9ma eset\u00e9n.<\/p>\n\n\n\n
A vapsolohu t\u00f6rekszik arra, hogy a v\u00e1s\u00e1rl\u00f3kat a l\u00e9nyeges k\u00e9s\u00e9sekr\u0151l t\u00e1j\u00e9koztassa, ha az inform\u00e1ci\u00f3 rendelkez\u00e9sre \u00e1ll.<\/p>\n\n\n\n
\n- Rendel\u00e9s m\u00f3dos\u00edt\u00e1sa sz\u00e1ll\u00edt\u00e1s el\u0151tt<\/li>\n<\/ol>\n\n\n\n
A rendel\u00e9s m\u00f3dos\u00edt\u00e1sa kiz\u00e1r\u00f3lag akkor lehets\u00e9ges, ha a rendel\u00e9s m\u00e9g nem ker\u00fclt feldolgoz\u00e1sra vagy \u00e1tad\u00e1sra a fut\u00e1rszolg\u00e1lat r\u00e9sz\u00e9re.<\/p>\n\n\n\n
A k\u00f6vetkez\u0151 m\u00f3dos\u00edt\u00e1sok nem mindig garant\u00e1lhat\u00f3k:<\/p>\n\n\n\n
a sz\u00e1ll\u00edt\u00e1si c\u00edm m\u00f3dos\u00edt\u00e1sa;<\/p>\n\n\n\n
a term\u00e9k m\u00f3dos\u00edt\u00e1sa;<\/p>\n\n\n\n
a mennyis\u00e9g m\u00f3dos\u00edt\u00e1sa;<\/p>\n\n\n\n
a fizet\u00e9si m\u00f3d m\u00f3dos\u00edt\u00e1sa;<\/p>\n\n\n\n
a rendel\u00e9s \u00f6sszevon\u00e1sa;<\/p>\n\n\n\n
a rendel\u00e9s t\u00f6rl\u00e9se.<\/p>\n\n\n\n
Ha m\u00f3dos\u00edtani szeretn\u00e9d a rendel\u00e9st, azonnal l\u00e9pj kapcsolatba az \u00fcgyf\u00e9lszolg\u00e1lattal.<\/p>\n\n\n\n
\n- Sz\u00e1ll\u00edt\u00e1s \u00e9s el\u00e1ll\u00e1s kapcsolata<\/li>\n<\/ol>\n\n\n\n
A sz\u00e1ll\u00edt\u00e1si inform\u00e1ci\u00f3k nem helyettes\u00edtik az el\u00e1ll\u00e1si \u00e9s visszat\u00e9r\u00edt\u00e9si szab\u00e1lyzatot.<\/p>\n\n\n\n
Ha a v\u00e1s\u00e1rl\u00f3 a rendel\u00e9st\u0151l el szeretne \u00e1llni, vagy term\u00e9ket szeretne visszak\u00fcldeni, a r\u00e9szletes felt\u00e9teleket az El\u00e1ll\u00e1si \u00e9s visszat\u00e9r\u00edt\u00e9si szab\u00e1lyzat tartalmazza.<\/p>\n\n\n\n
Fontos: az \u00e1t nem vett csomag \u00f6nmag\u00e1ban nem minden esetben min\u0151s\u00fcl szab\u00e1lyos el\u00e1ll\u00e1si nyilatkozatnak. El\u00e1ll\u00e1s eset\u00e9n k\u00e9rj\u00fck, mindig k\u00fcldj egy\u00e9rtelm\u0171 \u00edr\u00e1sos k\u00e9relmet az \u00fcgyf\u00e9lszolg\u00e1latnak.<\/p>\n\n\n\n
\n- Nagykereskedelmi sz\u00e1ll\u00edt\u00e1s<\/li>\n<\/ol>\n\n\n\n
Nagykereskedelmi vagy \u00fczleti rendel\u00e9s eset\u00e9n a sz\u00e1ll\u00edt\u00e1si felt\u00e9telek egyedi egyeztet\u00e9s alapj\u00e1n t\u00f6rt\u00e9nhetnek.<\/p>\n\n\n\n
A nagykereskedelmi sz\u00e1ll\u00edt\u00e1st befoly\u00e1solhatja:<\/p>\n\n\n\n
a rendel\u00e9si mennyis\u00e9g;<\/p>\n\n\n\n
a c\u00e9lorsz\u00e1g;<\/p>\n\n\n\n
a csomagsz\u00e1m;<\/p>\n\n\n\n
a term\u00e9kek t\u00edpusa;<\/p>\n\n\n\n
a fizet\u00e9si felt\u00e9telek;<\/p>\n\n\n\n
a rakt\u00e1rk\u00e9szlet;<\/p>\n\n\n\n
a megfelel\u0151s\u00e9gi ellen\u0151rz\u00e9s;<\/p>\n\n\n\n
a fut\u00e1rszolg\u00e1lati vagy logisztikai partner kapacit\u00e1sa.<\/p>\n\n\n\n
Nagykereskedelmi \u00e9rdekl\u0151d\u00e9s eset\u00e9n k\u00e9rj\u00fck, haszn\u00e1ld a Nagykereskedelem oldalt vagy l\u00e9pj kapcsolatba az \u00fcgyf\u00e9lszolg\u00e1lattal.<\/p>\n\n\n\n
\n- Felel\u0151ss\u00e9gkorl\u00e1toz\u00e1s<\/li>\n<\/ol>\n\n\n\n
A vapsolohu nem v\u00e1llal felel\u0151ss\u00e9get olyan k\u00e9sedelem\u00e9rt, t\u00f6bbletk\u00f6lts\u00e9g\u00e9rt vagy sikertelen k\u00e9zbes\u00edt\u00e9s\u00e9rt, amely az al\u00e1bbi okokb\u00f3l ered:<\/p>\n\n\n\n
a v\u00e1s\u00e1rl\u00f3 \u00e1ltal hib\u00e1san megadott c\u00edm;<\/p>\n\n\n\n
hi\u00e1nyos el\u00e9rhet\u0151s\u00e9g;<\/p>\n\n\n\n
sikertelen fizet\u00e9s;<\/p>\n\n\n\n
\u00e1t nem vett csomag;<\/p>\n\n\n\n
fut\u00e1rszolg\u00e1lati vagy logisztikai szolg\u00e1ltat\u00f3i k\u00e9sedelem;<\/p>\n\n\n\n
h\u00e9tv\u00e9ge vagy \u00fcnnepnap;<\/p>\n\n\n\n
rendk\u00edv\u00fcli logisztikai terhel\u00e9s;<\/p>\n\n\n\n
sz\u00e9ls\u0151s\u00e9ges id\u0151j\u00e1r\u00e1s;<\/p>\n\n\n\n
hat\u00f3s\u00e1gi vagy jogszab\u00e1lyi korl\u00e1toz\u00e1s;<\/p>\n\n\n\n
vis maior esem\u00e9ny;<\/p>\n\n\n\n
k\u00fcls\u0151 szolg\u00e1ltat\u00f3 technikai hib\u00e1ja.<\/p>\n\n\n\n
A vapsolohu minden \u00e9sszer\u0171 l\u00e9p\u00e9st megtesz a rendel\u00e9s megfelel\u0151 feldolgoz\u00e1sa \u00e9s a v\u00e1s\u00e1rl\u00f3 t\u00e1j\u00e9koztat\u00e1sa \u00e9rdek\u00e9ben.<\/p>\n\n\n\n
\n- Kapcsolat sz\u00e1ll\u00edt\u00e1si \u00fcgyekben<\/li>\n<\/ol>\n\n\n\n
Sz\u00e1ll\u00edt\u00e1ssal, csomagk\u00f6vet\u00e9ssel, s\u00e9r\u00fclt csomaggal, hib\u00e1s c\u00edmmel vagy sikertelen k\u00e9zbes\u00edt\u00e9ssel kapcsolatban az al\u00e1bbi el\u00e9rhet\u0151s\u00e9geken tudsz kapcsolatba l\u00e9pni vel\u00fcnk:<\/p>\n\n\n\n
vapsolohu
Correo electr\u00f3nico: support@vapsolohu.co<\/a>
WhatsApp: +49 176 16862234
Rakt\u00e1r: Saj\u00e1t eur\u00f3pai rakt\u00e1r
V\u00e1rhat\u00f3 k\u00e9zbes\u00edt\u00e9s Magyarorsz\u00e1gra: 3\u20137 munkanap
Felad\u00e1s: Munkanapokon
Weboldal: vapsolohu.co<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2514","page","type-page","status-publish","hentry"],"yoast_head":"\nSz\u00e1ll\u00edt\u00e1si inform\u00e1ci\u00f3k | DHL k\u00e9zbes\u00edt\u00e9s | vapsolohu<\/title>\n<meta name=\"description\" content=\"Ismerd meg a vapsolohu sz\u00e1ll\u00edt\u00e1si felt\u00e9teleit: rendel\u00e9sfeldolgoz\u00e1s, DHL k\u00e9zbes\u00edt\u00e9s, csomagk\u00f6vet\u00e9s, sz\u00e1ll\u00edt\u00e1si d\u00edjak, s\u00e9r\u00fclt csomag \u00e9s sikertelen k\u00e9zbes\u00edt\u00e9s kezel\u00e9se.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vapsolohu.co\/es\/szallitasi-informaciok\/\" \/>\n<meta property=\"og:locale\" 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